Simamora V, Basudani W. Product and Service Quality to Inflict Customer Satisfaction and Loyalty of Bank Sahabat Sampoerna Kelapa Gading Branch. mandiri [Internet]. 26Jul.2023 [cited 26Apr.2026];7(1):34 -5. Available from: https://www.jurnalmandiri.com/index.php/mandiri/article/view/236